DVA referrals must include the following information to be valid:

  • Name and DVA file number of the entitled person (as shown on the DVA Health Card)
  • The treatment entitlement of the person, i.e. Gold Card or White Card (include accepted conditions, if known, for White Card)
  • Provider name and provider number of the referring health care provider
  • Confirmation that the referring provider is the entitled person’s usual GP, or a medical specialist or by a health care professional as the result of a hospital discharge 
  • Date of the referral
  • If the entitled person is resident in a Residential Aged Care Facility (RACF), the level of care that they are funded to receive and the date the funding began
  • Entitled person’s clinical details (including recent illnesses, injuries and current medication, if applicable)
  • The condition(s) to be treated or reason(s) for referral (and not the service to be provided e.g. Osteoarthritis of right knee not Rehabilitation) 
  • List other treating health care providers.